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Customer Support eRx Network’s customer support team is comprised of individuals highly experienced in all aspects of pharmacy services. As a helpdesk we are committed to providing you, our customers, with accurate information and sound advice while maintaining a courteous manner and helpful attitude. We understand and appreciate the pressures that are faced in the pharmacy setting and it is our goal to assist you with eRx Network’s products and services in a timely fashion. eRx services helpdesk — 866.ERXNETWORK (866.379.6389) or 800.879.6153 — 24 hours a day, 7 days a week. Account Management eRx Network’s account management services are designed to provide additional expertise in consulting services and developing custom pharmacy solutions. The account management team works with you to customize our products to meet your needs, provide quarterly reviews of existing services, and makes certain each of our customers is up to date on our latest products, services, and industry trends.

Online Self Service You can take advantage of our free, easy-to-use self-service support tools 24 hours a day. We provide a complete plan listing so that you can research BIN's and PCN's. As well, ScriptView, located in our secure site, gives you real-time access to claim data. If you are a current eRx Network customer, you can go to our Customer Area now. If you would like to become a new customer and receive a self-service username and password, please contact us.